Status

System status

Real-time health and uptime for all Cloudach services.

All systems operationalUpdated Fri, 17 Apr 2026 21:56:02 GMT

Service health

API
API Gateway
99.98% uptimeOperational
90 days agoToday
Authentication
100.00% uptimeOperational
90 days agoToday
Inference
Model Inference (Llama 3 8B)
99.95% uptimeOperational
90 days agoToday
Model Inference (Llama 3 70B)
99.94% uptimeOperational
90 days agoToday
Model Inference (Mistral 7B)
99.96% uptimeOperational
90 days agoToday
Model Inference (Mixtral 8×7B)
99.93% uptimeOperational
90 days agoToday
Dashboard
Dashboard
99.99% uptimeOperational
90 days agoToday
Database
Database
99.99% uptimeOperational
90 days agoToday

SLA commitments

Uptime is measured per calendar month, excluding scheduled maintenance windows announced at least 48 hours in advance. Service credits are applied to your next invoice automatically upon verified breach.

TierUptime SLAResponse timeSupportCredits on breach
Starter99.5%Best effortCommunityNone
Pro99.9%< 4 hours (business hours)Priority email10× service credits for breaches
Enterprise99.9%< 1 hour (24/7)Dedicated solutions engineer25× service credits for breaches

Starter: Shared GPU infrastructure. No uptime guarantee.

Pro: Dedicated GPU instances. Monthly uptime measured per calendar month.

Enterprise: Private VPC. Custom SLAs available on request. HIPAA · SOC 2 · GDPR.

Incident history

Past incidents affecting Cloudach services. All times in UTC.

No incidents recorded

We’ve had zero incidents in the past 90 days. Full incident reports will appear here when they occur.

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